Privacy Policy

1. Introduction

Welcome to 野生YASEI ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal data of our prospective B2B partners, clients, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with Singapore’s Personal Data Protection Act (PDPA) and aligned international data protection best practices.

2. Information We Collect

As a specialized B2B supplier, our website is intended for professional use. We currently do not process online transactions or retail e-commerce orders. We collect personal data solely when you voluntarily provide it to us or through automated basic website analytics:

• Direct Inquiries & Form Submissions: When you use our professional account enquiry form, request a Pro Sample Kit, or contact us via email (hello@yasei.com.sg) or telephone (+65 8336 8443), we may collect your Contact Name, Business Email Address, Business/Facility Name, Primary Business Type, and any operational details you share in your message.
• Automated Usage Data & Cookies: We use industry-standard analytics tools, including Google Analytics and Google Tag Manager, to understand how visitors interact with our website. These tools collect anonymized, non-identifiable data such as browser type, device information, IP address (anonymized), pages visited, and referring URLs through cookies.

3. Purpose of Data Collection

Your personal and business data is collected and processed exclusively for the following operational purposes:

• To respond to your wholesale inquiries, sample requests, and B2B catalog applications.
• To communicate with you regarding product specifications, volume tier pricing, and customized supply schedules for your facility or clinic.
• To improve our website functionality, content, and user experience through aggregated, anonymous traffic analysis.
• To comply with applicable Singapore legal, regulatory, or accounting requirements.

4. Disclosure & Sharing of Information

We do not sell, rent, or trade your personal data to third parties. We only disclose your information to trusted service providers who assist us in operating our website and conducting our business (such as web hosting and email communication servers), under strict contractual obligations of confidentiality and data security.

5. Data Retention & Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, misuse, or alteration. We retain your personal data only for as long as is necessary to fulfill the business purposes for which it was collected, or as legally required under Singapore law. Once data is no longer required, it is securely destroyed or anonymized.

6. Cookies & Tracking Technologies

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect the functioning of basic site features. Our analytics scripts are configured to respect user privacy and focus strictly on aggregate traffic trends rather than individual tracking.

7. Your Rights Under PDPA (Access, Correction & Withdrawal)

You retain full control over the personal data you share with us. Under the Singapore PDPA, you have the right to:

• Withdraw Consent: You may withdraw your consent for us to use or communicate your personal data at any time.
• Request Access: You may request a copy of the personal data we currently hold about you.
• Request Correction: You may ask us to update or correct any incomplete or inaccurate data.

To exercise any of these rights, please contact our Data Protection Officer (DPO) using the details below. We will process your request within reasonable statutory timelines (typically within 10 to 30 business days).

8. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us directly: